Global Health Asia-Pacific September 2020 September 2020 | Page 20
SPONSORED FEATURE
Reception area of Alpha IVF Kuala Lumpur
Reception area of Genesis IVF Penang
The go-to destination for healthcare travellers
To complement our �agship centre in �uala �umpur,
the group has established branches in strategic
and easily accessible locations, like Penang and
Singapore. As an effect, our centre has become
increasingly popular among international patients
seeking quality and cost-e�cient fertility treatment.
To support overseas travellers, we offer a range
of concierge services, including airport pick-up
and arrangement of sightseeing tours. Our team
of translators, �uent in �nglish, Mandarin, �ahasa
Indonesia, and Tamil, ensures that communication
between patients and medical staff is seamless.
It is no surprise, Genesis IVF, the group’s centre in
Penang, has made a name for itself as a top medical
tourism destination for treatment of fertility problems.
�ocated in the tourist-friendly U��SCO World
Heritage site in George Town, Genesis has attracted a
large number of overseas patients who now account for
more than �0 percent of its patient base. Most of them
hail from Indonesia.
�We offer a very comprehensive suite of services to
our international patients. They include basic IVF/ICSI,
social egg freezing, egg and sperm donation, with latest
technologies such as PGT (Preimplantation Genetic
Testing), and time-lapse monitoring of embryo growth
inside the incubator,” said Dr Ng Peng Wah, the medical
director of the centre.
��enesis staff are friendly, sympathetic, and wellversed
in the Indonesian language. Our nurses offer
problem-solving and counselling via the internet and
phone even after o�ce hours. Compared with other
centres in Malaysia and Indonesia, our services are
very cost-effective and, thanks to our high success
rates, Genesis has become very attractive and popular,
especially among Indonesians,” he said.
Genesis is the largest fertility centre in northern
Malaysia, he added, with a capacity to do up to 2,500
IVF cases per year.
�A key strength of �enesis is our staff. Our clinicians,
nursing counsellors, and embryologists all have long and
extensive experience in the infertility field.�
With �� years of experience in the field of fertility,
Dr Ng has dedicated his professional life to improving
women’s reproductive health.
Assisted by an expert team of nurses and
embryologists, Dr Ng has successfully helped several
thousand sub-fertile families over the years. “I believe
in helping people from all walks of life. �very couple
deserves to build a family of their own, and I’m
committed to their dream come true,” he said.
One-stop comprehensive care
The group also includes Alpha IVF Centre & Alpha
Women’s Specialists, a one-stop fertility centre in the
heart of Singapore.
“We believe strongly in the “Lab to Cradle”
concept, where we provide “one-stop” comprehensive
care extending from outpatient consults, tests, and
IVF treatment to antenatal care after pregnancy,”
said Dr Tan Heng Hao, the centre’s medical director.
“This purpose-built centre provides a ‘one stop’
concept, where we strive to reduce the hassle for our
patients. All our doctors, nurses, embryologists, and
counsellors are stationed in-house, and this translates
to less travelling, inconveniences, and stress for
our patients as they transit between clinic visits and
procedures.”
18 SEPTEMBER-OCTOBER 2020 GlobalHealthAsiaPacific.com