SJMC is one of the few hospitals in Malaysia that publish data about treatment outcomes to show its success rates
S�MC , the hospital staff will take care of every detail of the journey , such as picking the right doctor , processing visas , airport pick-up , accommodations , and language translation .
It ’ s no surprise then that SJMC has been seeing double-digit growth in its medical tourism revenue and patient numbers . “ Our goal is to grow by 30 percent from 2019 to 2025 , and so far we are on track ,” he said . Most international patients hail from Indonesia , the major medical tourism market for Malaysia , but a growing number of patients from Cambodia , Vietnam , and Laos are also checking in at SJMC .
The tax allowance that might be provided by the Flagship Programme in the future could help SJMC achieve its growth target by contributing to the hospital�s expansion and introduction of digital technologies .
“ We ’ re planning to bring the hospital bed capacity from the current 443 to about 700 or 750 as we have a very high occupancy rate and we need additional beds ,” said Lin .
He added that more resources would also be invested in digital technology to complement existing capabilities . Last �uly , the hospital launched Connected Care , a system that allows hospital staff to monitor patients remotely and check that those recently discharged are progressing well or the elderly are in good health . One example of remote care is the use of certified medical devices that can check people�s vitals , including blood pressure , oxygen , and sugar levels , while sending the data into a system at S�MC that alerts staff when any abnormalities are detected so they can reach out to people in need .
“ It ’ s an ecosystem we ’ re building to look at ways to bring healthcare closer to the community ,” he said .
And Connected Care is �ust the first step . S�MC will launch new remote monitoring services in the future to support both people in need of medical care and those who simply want to stay healthy .
“ We ’ re looking at digital technology to help boost and position our hospital as one of the leading hospitals in terms of medical tourism ,” stressed Lin .
GlobalHealthAsiaPacific . com ISSUE 5 | 2023
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