Aesthetically Speaking
Ho Whei Chern
Founder , MIEA Health Singapore
Applications has to be adopted . Technology has to be applied
Some may argue on it ’ s benefit , but we have to agree that Artificial Intelligence ( AI ) is changing the way we work , live and think . And today , it ’ s making a positive stride in the healthcare and aesthetic industry . The application of AI in aesthetics is a relatively new concept which brings a nuanced set of advantages and challenges . And as Ms . Ho reiterated , the technology is available today , but people must come together , only then the eco-system is solid .
How ’ s the reception towards this technology so far and the common reservations ? It ’ s a mixed review . For the early adopters , it ’ s easier to secure their approval and resources . They are ready and are open for sophisticated tools to help their businesses . The mature companies , while having all the resources in hand , are a little more skeptical , especially on data privacy . And this is pivotal to them , understandably .
Cost and financial feasibility is also a major factor for smaller companies to adopt AI into their business . Operational capabilities , manpower and knowledge plays an important role in their decision making too .
As a startup , we are still developing our own AI model . MIEA is currently using Open AI as its foundational model and there are some corporations who have reservations with that . We need access to data for the service to be personalised for the company ’ s use . The larger the organisation , the lengthier and more complex the administrative process .
Businesses aside , what is it ’ s significance to aesthetic patients ? Generative AI when used for patient engagement , enables the clinic to provide personalised experiences at scale . It ’ s a customised experience . On behalf of the clinic , an AI bot can reply to patients instantly , patients get relevant information whenever they want it .
AI has the ability to mimic human speech . Making
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