Global Health Asia-Pacific Issue 4 | 2023 Issue 4 | 2023 | Page 40

ICU Service Provider of the Year in APAC :
Endocrinology Service Provider of the Year in APAC :
Gastroenterology Service Provider of the Year in APAC :

ICU Service Provider of the Year in APAC :

Endocrinology Service Provider of the Year in APAC :

Gleneagles Hospital Kuala Lumpur ’ s Intensive Care Unit ( ICU ) has received praise for its outstanding critical care services , cutting-edge equipment and experienced dedicated healthcare professionals . This prestigious award is a result of its ICU ' s ability to deliver high-quality , round-the-clock care to critically ill patients , emphasising advanced life-support systems and continuous staff training .
Ms Hoo noted , " ICU departments are the heart and soul of any hospital , providing critical care that can make all the difference in a patient ' s life and care . This significant award for our Intensive Care Unit highlights the pivotal role our ICU plays in ensuring the highest standard of care for our patients during their most vulnerable moments . This recognition reinforces our commitment to excellence and motivates us to continue pushing boundaries in providing exceptional critical care services to our community ."
With a 20-bed capacity and high dependency unit ( HDU ) beds adjoining eight operation theatres and two catheterisation labs , the ICU ' s strategic layout facilitates seamless patient transfer and coordination between different departments , particularly for patients requiring immediate post-operative monitoring and support .
The commitment to excellence extends to all age groups , including infants , as the hospital features dedicated units like the Neonatal Intensive Care Unit ( NICU ) and Neonatal High Dependency Unit ( NHDU ) to provide intensive care for newborns . These specialised units showcase the hospital ' s commitment to offering comprehensive care for patients of all ages and medical conditions . Other features of the ICU include :
Medical officers support in ICU 24-hours daily . 1-to-1 care for ventilated and critically ill patients . Exceeding MOH ’ s requirement of at least 40 % post-basic . ICU-trained nurses . Regular structured competency-based training for nurses .
Gleneagles Hospital Kuala Lumpur ’ s comprehensive endocrine service , equipped with all related specialties on a single hospital site , allows the hospital to deliver top-notch consultant care and groundbreaking research across diabetes , thyroid disorders , metabolic issues , menopause , osteoporosis , hypertension and cholesterol disorders . Emphasising a multi-tiered approach , the hospital is dedicated to evaluating , managing , and educating patients with diabetes of all types , ensuring effortless adaptation and exceptional care . The concentration of advanced clinical facilities and highly qualified specialists further enhances our care for complex endocrine cases .
" We ' re ecstatic to earn the prestigious title of Endocrinology Service Provider of the Year for the second year running ,” said Ms Hoo .
She added , “ We ' re proud of our collaborative network , linking specialists and colleagues worldwide , facilitating seamless referrals and peripheral management of various Endocrine conditions .”

Gastroenterology Service Provider of the Year in APAC :

Gleneagles Hospital Kuala Lumpur is also well-regarded for its comprehensive and advanced gastroenterology services . The hospital ' s gastroenterology department boasts a team of highly qualified and experienced gastroenterologists specializing in diagnosing and treating various gastrointestinal conditions . Equipped with modern diagnostic tools , including endoscopy and colonoscopy , the hospital ensures precise and accurate assessments of the digestive tract . They offer a wide range of treatment options for gastrointestinal conditions , encompassing medical management , minimally-invasive procedures , and , if necessary , surgical interventions .
The hospital excels in providing specialised care for liver diseases , such as viral hepatitis , fatty liver disease , cirrhosis , and liver cancer . Additionally , their expertise extends to the management of inflammatory bowel diseases ( IBD ) like Crohn ' s disease and ulcerative colitis . Patients receive nutritional counselling and support , particularly those with digestive disorders , demonstrating a holistic approach to patient care .
The gastroenterology team at Gleneagles Hospital Kuala Lumpur collaborates closely with other specialists and healthcare professionals to ensure comprehensive and integrated care for patients with complex medical needs . Patient comfort , safety , and satisfaction remain paramount throughout the treatment process , reflecting their patient-centred approach .