MEDICAL
AMBULANCE SERVICES OF THE YEAR IN THE ASIA-PACIFIC
FIRST AMBULANCE
First Ambulance has been making great efforts to be the industry leader in providing private ambulance services in Malaysia .
The fast growth of the healthcare industry in the country has brought with it increasing demand for better services . In light of this , First Ambulance ’ s strong track record and expertise has led the company to be well positioned to consolidate the fragmented private ambulance market .
First Ambulance is now keen to form partnerships with government agencies and public hospitals to improve the overall efficiency and quality of emergency medical services across Malaysia . It also aims to build a top-tier medical services platform through its partnerships with market leaders in Asian emergency medical services .
First Ambulance ’ s medical teams are led by a full-time medical director , who is also an emergency physician , to provide medical direction for clinical excellence .
All of its ambulances have been fully configured and equipped with the necessary features for mission critical transportation and designed to transport everyone from sick newborns to patients with multi-organ failure and on life-support equipment . The equipment provided in the ambulances is regularly maintained , and calibration is carried out on-site in compliance with private healthcare
Steven Penafort
facilities and services regulations . To improve the quality of healthcare offered en route to the hospital , First Ambulance has taken the lead in installing worldclass equipment and developing comprehensive procedures .
It is the first ambulance provider in the country to reduce door-toballoon time , or the time it takes to treat a heart attack . It uses an advanced telematics platform for fleet management , utilising built-in wi-fi to transmit critical patient data from devices such as EKGs and ultrasounds to the destination hospital while en route . It expects to continue to provide high-class patient care in the face of ever-increasing demand , high community expectations , changing demographic profiles , and more patients with complex chronic noncommunicable disease .
“ We are committed to our community , our patients , and our people . As the world around us is constantly changing , we are not immune to these changes and need to continue to adapt and transform to meet our challenges and opportunities ,” First Ambulance said in a statement .
As the industry leader in Malaysia , the company is poised to instil better practices within the industry . Its search for continually improved patient outcomes leads it to identify innovative ways to deliver its services , use research and data to improve performance , and then implement the changes that are needed .
“ We will also continue to work diligently to keep our people safe and well through continued investment in their health and wellbeing , as our people are our greatest asset ,” the company added .
12 2020 AWARDS SPECIAL GlobalHealthAsiaPacific . com