Global Health Asia-Pacific September 2022 September 2022 | Page 135

WOMEN & CHILDREN SERVICE PROVIDER OF THE YEAR IN ASIA PACIFIC

AVISENA WOMEN ’ S & CHILDREN ’ S SPECIALIST HOSPITAL ( AWCSH )
Avisena Women ’ s & Children ’ s Specialist Hospital ( AWCSH ) is Malaysia ’ s first private hospital of its kind that focuses exclusively on first-class care and the treatment of women and children .
This commitment was embodied when the company established AWCSH with 130 beds , four operating theatres ( OT ), three full-fledge Intensive Care Units ( ICU ), four Neonatal Intensive Care Units ( NICU ) and nine High Dependency Units ( HDU ). Our 19-storey boutique hospital is also the tallest private healthcare facility in Malaysia and is designed to meet all of our patients ’ healthcare needs . We have over 80 multidisciplinary consultants to ensure better healthcare outcomes and specific Centres of Excellence ( CoE ) to serve our patients ’ healthcare needs , including neonatology , women ’ s health , paediatric orthopaedics , child development , and fertility .
A key strength that led AWCSH to become a leading player in the field is that we strongly emphasise customer experience and quality of care by engaging with customers on a personal level with premium and compassionate care . This would not be possible without our highly skilled specialists and employees who work together to ensure patients experience personalised service and reap the benefits of the latest medical technology advancements . Some of the most popular treatments carried out at the hospital include fertility , gynaeoncology , maternal-fetal medicine , urogynaecology , paediatric surgery , paediatric orthopedics , paediatric oph-
Mohd Azuan Sulaiman , Dr . Fairuz A ’ Shikin Abd Kadir , Siti Tettie Hidayati Mohyi , Mazidah Umar , Dr . Razman Abd Karim
thalmology , paediatric plastic surgery , and paediatric dentistry .
In the future , AWCSH aims to become a preferred referral centre for women and children in Malaysia across a number of niche services like Paediatric Surgery and Intensive Care , Metabolism Disorders , and also Paediatric Nephrology . We also hope to become a one-stop centre for services like CTEV ( clubfoot ), Cleft repair , and Craniofacial treatments . We believe that by offering these important services we will be able to help others .
As a healthcare company , we are shifting towards digitalisation and constantly exploring innovative technologies that may be used to fight illness , introduce creative treatments , and assist people in living better lives . Avisena understands that every person is affected by medical innovation , and we always try to find ways to offer new approaches to preventing , diagnosing , and monitoring health issues , as well as new treatments and technologies to treat and cure illnesses . This can be done by engaging with a diverse stakeholder group , increasing knowledge , and adapting current processes and business models to better fulfil shifting needs and expectations which are also part of medical innovation for more proficiency in our day-to-day operations and administration . As we are a data driven hospital ( Big Data analytic ), we have implemented inhouse apps and a dashboard for easy monitoring and data analysis .
Lastly , we are honoured to be awarded as the Women & Children Service Provider of the Year in the Asia-Pacific at the recent Global Health Asia-Pacific Awards 2022 . It reflects our strong core pillars and values that we uphold . We have become an entrusted one-stop centre offering outstanding high-quality services and providing preeminent care and treatment for women and children , all delivered with warm hospitality in a caring and professional environment . The award is a true testament to the dedication and strong team effort made by our healthcare professionals and employees to make AWCSH a place to grow and thrive .
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