MEDICAL

H AMBULATORY CARE CENTRE

H Ambulatory Care Centre ( HACC ), based in Penang , is committed to providing ethical medical and surgical services to its esteemed patients / clients . Its team of passionate professionals with special interests in preventive healthcare utilise an innovative approach and advanced technology to kick-start the reversal of metabolic and non-communicable diseases .

Knowing that a conducive feel-goodambience contributes significantly in the process of homeosis and healing , this centre walks the extra miles to co-design a superbly conducive environment which incorporates all factors that are known to facilitate optimal healing of the human body and mind . This is further augmented by its team of human-friendly staff who are specially trained to serve with utmost compassion and diligence . Together , they provide a unique touch of healing to achieve a superior par excellence service which is second to none .

HACC strategically focuses on four key faculties of service to initiate the paradigm shift , “ From Sickcare to Healthcare ”. Their emphasis is on preventive healthcare which includes the triple faculties of Global Health Screening , Primary Care , and Innovative Diabetic Management . The fourth faculty , namely Wound Management Faculty , is a curative faculty which is an essential component of care to prevent the need for foot / leg amputations among many diabetics .

The Innovative Diabetes Management Programme looks at Type 2 Diabetes scientifically as a reversible lifestyle and dietary disease . This centre puts in place all the necessary

Feynman Lau and Md Bipul Nazir

components of management towards a definite reversal of diabetes at its early stages . For the more advanced cases , HACC aims at reducing the quantity of medicines necessary to control the disease while mitigating the disease process to negate its complications .

Although the primary focus of HACC is on preventive healthcare , diabetics who present with late complications , such as foot ulcer / gangrene , shall be managed by HACC ’ s world-class wound care expert / trainer to save their foot / leg from the devastating process of amputation . Truly , HACC ’ s wound-care team feels deeply with compassion what their diabetic patients sentimentally feel about the reality of losing their foot / leg .

The Global Health Screening creates the ‘ need-to-know ’ attitude while provoking the patients / clients to bring out the best attitude of taking responsibility for their own health . This centre strongly believes in the superiority of integrative health management that necessitates the optimal participation of their valued patients / clients in their health management to produce the most remarkable and satisfying result .

Integrity and meaningful valuecare are placed at the forefront of the centre ’ s multi-prong objectives . The other components of care naturally fall into place alongside the flow of the process to create an exemplary healthcare centre that is both effective and sustainable in an increasingly challenging environment of escalating costs and expectations of the healthcare industry end-users .

Much attention has been focused on providing value-care . HACC professionals and staff are regularly primed to think for their patients / clients . Thus , costs are kept to a minimum by avoiding the injudicious ordering or use of expensive investigations , surgical procedures , or high-tech equipment . Only investigations , surgeries , or the use of high-tech that contribute towards net value-care shall be carried out to produce a value-added outcome and satisfaction for its patients / clients . HACC ’ s decision-makers are constantly reminded to reflect on the equation of value-care to ensure that the outcome of their care , their patients level of satisfaction , and the cost of treatment together produce the best value-added care for those they serve .

HACC shall serve with pride to enable its patients who walk in with troubled body and mind to leave the centre with a sweet smile and a lingering memory of “ A Satisfying Centre That Serves With Great Compassion and Love ”.

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