AWARDS
FACE CONTOURING CLINIC OF THE YEAR IN THAILAND
The Metro Clinic
Aesthetic medicine is a field composed of the latest technologies , innovations and techniques as well as skill sets by doctors in the field comparable to the highest art forms . At The Metro Clinic , both innovation and inspiration are celebrated . The Metro Clinic is the recipient of the 2024 Face Contouring Clinic of the Year in Thailand award by GlobalHealth Asia- Pacific Aesthetics & Wellness Awards . “ An authentic medical aesthetic specialist is not only a doctor , but also an artist to some degree . Each patient is unique and should receive a tailored treatment suiting their specific facial features and needs ,” says Renaud D ’ Hercourt , the clinic ’ s international care manager and founder . So if one were to compare medical aesthetic procedures to creating high fashion clothing , the doctors are not only experts at their profession as well as stylists who create results unique to each patient .
D ’ Hercourt is of the same belief . “ We don ’ t like and don ’ t want stereotypes , each patient has its unique identity , and it is this unique identity that we work hard to sublimate ,” he states . One of the clinic ’ s main goals is for patients to look their best . “ We are not in the business of creating copies of a standardized ideal of beauty where everyone will ultimately lose their uniqueness .”
Suffice to say , patients are always advised against any transformation which will negatively affect the harmony of a visage , or give an effect going in contradiction with the personality of the patient . “ The goal is to make the best version of yourself , not to transform into something you imagine but doesn ’ t exist ,” D ’ Hercourt offers .
One might wonder how this is achieved given the fact that aesthetic medical centers around the world have access to the same resources from Sculptura to Juvederm dermal fillers , botox , Hifu , and the like .
Renaud D ’ Hercourt
“ These are just tools ,” is D ’ Hercourt ’ s reply . He adds that doctors focusing only on the tools without having the soul and the eyes of an artist will only deliver passable results . It is essential “ to understand and capture the personality of the patient , which is often reflected in their physical features but this can be enhanced with subtlety ”.
How is this achieved ? Through free and lengthy consultations , says D ’ Hercourt , in order to familiarize patients with the medical resources and technologies at their disposal .
“ In-depth consultations are important as they give our team insights to perfectly understand patients ’ needs and expectations . We never hesitate to go out of our way anytime needed in order to offer the very best assistance to anyone requesting our services . We very rarely have any patients unsatisfied , and if it does happen , we do our best to fix the issue , and we always do .”
It is this genuine care for each patient ’ s well-being and satisfaction that builds trust and relationships
“ Most of our patients care more about the level of service and results than the price , so they always return everytime they can ,” says D ’ Hercourt .
Many patients commented that they feel like being friends we haven ’ t seen for a long time . They just feel instantly at ease and comfortable with us , as we genuinely care for their well being both in terms of their results , and after care support . This philosophy worked very well for the past 14 years . This is who we are , it has led us to this award last year and continuous recognition for patient service excellence by Whatclinic since 2013 and therefore we don ’ t want and will not change anything .
74 ISSUE 4 | 2024 aesthetics . globalhealthasiapacific . com