Global Health Asia-Pacific Issue 2 | 2024 Issue 2 | 2024 | Page 6

Experience a Seamless International Patient Journey

Subang Jaya Medical Centre ( SJMC ) is invested to raise the bar of excellence in delivering exceptional end-to-end services to our patients . Our International Patient Care ( IPC ) team manages a one-stop medical concierge committed to providing a seamless and comfortable experience for local and international patients with dedicated support , making healthcare journey smooth and stress-free .
Supporting Our International Patient ’ s Journey
01 02 03 04 05 06
Enquiry Arrival in Malaysia Inpatient
• Specialists Recommendation
• Availability of Treatment
• Treatment Plan Enquiry
• Financial counseling
• Propose appointment dates
• Airport Meet & Greet Services
• Wheelchair arrangements
• MHTC Lounge Access
• Complimentary shuttle service - Airport ( return ) - Within 25km in radius of SJMC
• Admission / Discharge assistance
• Insurance Process
• International Payment Gateway
• Ward Visits
• Visa Extension
• Family Support
• Repatriation Services
Pre-Arrival Outpatient Post-Hospitalisation
• Schedule Doctor ’ s Appointment
• Logistics arrangement - ( Flight , Transportation ,
Accommodation , Medical Evacuation , Ambulance )
• Bed Booking
• Financial Counselling
• Insurance Arrangements
• Pre-Registration
• Language Interpretation
• Luggage Services
• Concierge Services
• Follow-up Appointment SMS Reminder
• International Medication Delivery
• Visa Extension
• Leisure Recommendation
• Logistics Arrangements
• Airport Send Off Service
Hafiz
Bangladesh
What Our Patients Have To Say
Ernesto
USA
Budi
Indonesia
“ Amazing , top-class facilities with well-trained , kind , and professional staff all around . I prefer it over some other top-ranking hospitals in the ASEAN region .”
“ The care , concern , and assistance provided is much appreciated . IPC staff showed genuine concern in caring for me during my admission and follow-up .”
“ Wonderful hospitality , excellent facilities , and incredibly helpful staff ... They made my experience smooth and pleasant .”
Contact Our International Patient Centre ( IPC )
+ 6019-333 6302 sjmc . ipc @ rsdhealth . com
Subang Jaya Medical Centre
Owned by SJP Medical Centres Sdn . Bhd . Registration No . 198901004482 ( 181788-D ) ( formerly known as RSD Hospitals Sdn . Bhd .)
Subang Jaya Medical Centre subangjaya _ medicalcentre @ subangjayamedicalcentre www . subangjayamedicalcentre . com
+ 603 5639 1212