BEST PROVIDERS OF SPECIALIST CARE
ENDOCRINOLOGY SERVICE PROVIDER OF THE YEAR IN THE ASIA-PACIFIC
PANTAI HOSPITAL KUALA LUMPUR
After receiving the Integrated Healthcare Clinic of the Year in the Asia-Pacific Award in 2019 , it was no surprise that Pantai Hospital Kuala Lumpur ( PHKL ) was also recognised as the Endocrinology Service Provider of the Year in the Asia-Pacific at the 2020 Asia-Pacific Healthcare and Medical Tourism Awards .
“ In the midst of the global COVID-19 pandemic , we ’ re very proud to win this award ,” PHKL Chief Executive Officer Erica Lam told Global Health Asia-Pacific . “ For us working in the healthcare industry , pandemic or not , we need to continue to provide our best treatments and services to our patients as they may be more at risk due to the virus spread .”
Endocrinology is one of the most important fields in healthcare as it deals with hormones , substances that are central to the functions of many organs . In fact , many countries in Asia have recorded an increase in the prevalence of endocrine and metabolic disorders , such as diabetes and thyroid problems . While most conditions are treatable with medicine and lifestyle improvements , many patients have developed various ailments following a diabetes or a thyroid diagnosis .
In response , PHKL has launched various health-related activities to increase awareness of overall health and quality of life among Malaysians . Other than offering health screenings and a wide range of treatments , PHKL utilises the power of social media to reach out to a younger , tech-savvy audience to create early awareness of health among millennials .
Erica Lam
As one of the oldest private healthcare providers in Malaysia , PHKL is continuously modernising and upgrading its facilities by recruiting experienced specialists , researching medical advancements , and providing its patients with welcoming healthcare professionals from the moment they first step onto the premises .
While many newer healthcare brands are promoting their specialities and packages , PHKL remains one of the preferred healthcare destinations , not only in Malaysia but in the Asia- Pacific region as well , with patients coming in from Singapore , Indonesia , and India , to list a few . With the new International Patients Centre at PHKL , international healthcare travellers are welcomed by a team of experienced personnel who will help them with their visa applications , medical evacuation processes , and doctor ’ s appointments , as well as follow-ups and other arrangements required throughout the recovery journey .
Beyond endocrinology , Lam is confident that PHKL can leverage its core strengths in oncology , cardiology , orthopaedics , women ’ s and children ’ s health , and its emergency services to gain a stronger foothold in the region ’ s healthcare industry .
“ Winning this award is not just another milestone for PHKL . It ’ s our promise to continue providing the best treatments and services in other specialisations as well . We look forward to winning more awards under the GHA brand in the future ,” Lam said .
“ For us working in the healthcare industry , pandemic or not , we need to continue to provide our best treatments and services to our patients as they may be more at risk due to the virus spread .”
48 DECEMBER 2020 GlobalHealthAsiaPacific . com