HOSPITALS

SUMMIT & AWARDS

KMI HEALTHCARE

KMI Healthcare Commitment for Excellence in Customer Experience Journey and Outstanding Performance as Community- Centered Specialist Hospital KMI Healthcare continues its Trailblazing �ourney , Recognized for Excellence in Customer E xperience and Outstanding P erformance as Community-Centered Specialist Hospital

Kumpulan Medic Iman Sdn Bhd ( KMI Healthcare ), a leading healthcare division under the investment wing of TDM Berhad , a Shariah-compliant security entity listed on the main market of Bursa Malaysia , proudly announces its remarkab le achievements in 2024 .

Driven by its mission of “ Leading Healthy Life , � KMI Healthcare has solidified its reputation as the trusted healthcare provider of choice within the communities it serves . With a steadfast dedication to promoting empathy and a “ Service Heartfelt P ractice ,” emulating services from the heart , KMI Healthcare offers a comprehensive range of services designed to meet the diverse needs of its patients .

Operating round the clock ( 24 hours a day ) , our community-centered approach offers accessib le and affordab le healthcare services , ensuring that q uality treatment is always within reach . With a strategic footprint spanning five �agship hospitals across Malaysia , including KMI Kuantan Medical Centre , KMI Kuala Terengganu Medical Centre , KMI Taman Desa Medical Centre , and KMI Kelana �aya Medical Centre , KMI Healthcare b rings healthcare closer to home .

KMI Healthcare ’ s purpose-built

Dr . Rayney Azmi bin Ali

hospitals , including KMI Kuantan Medical Centre and KMI Kuala T erengganu Medical Centre , b oast single-b edded rooms to uphold patient privacy and comfort while mitigating the risk of infection transmission . Fast and frictionless customer experiences are paramount . Our proximity to communities fosters stronger relationships and a deeper understanding of our patients and their families .

We understand that cultural and religious sensitivities play a pivotal role in healthcare , which is why we ’ ve launched initiatives like Hospital Mesra Ibadah . This groundbreaking program seamlessly integrates Muslim religious practices into our daily operations while catering to the emotional and spiritual needs of our patients and their families . Our staff , trained to understand diverse religious customs , ensure a supportive environment where patients can find solace and peace . Inclusivity is paramount . Hence , our facilities are thoughtfully designed to cater to the diverse needs of our patients , including designated q uiet rooms for prayer and meditation , surau facilities , q ib la signage , and prayer kits . Furthermore , our comprehensive e-b ooks serve as guides for patients , ensuring they can ob serve their religious practices with ease and confidence .

As community-centered specialist hospitals , KMI Healthcare hosts a diverse range of healthcare services , spanning from routine medical checkups to intricate surgical procedures . Our comprehensive offerings encompass Inpatient and Outpatient Treatment , General Surgery , Internal Medicine , Respiratory Care , Lab oratory Services , Ob stetrics and G ynaecology ( O & G ) , Anaesthesiology , Cardiology , E ar , Nose & Throat ( ENT ) Treatments , G astroenterology , Ophthalmology , Orthopaedics , P aediatrics , P harmacy Services , P lastic Surgery , Rehab ilitation , Diagnostic Imaging , Urology , Dermatology , Aesthetics , Eye Clinics , P sychiatric Care , P hysiotherapy , and Nephrology .

Moving forward into F��0�� , KMI Healthcare remains dedicated to advancing its offerings b y introducing new sub -specialty services within existing disciplines , alongside expanding specializ ed care areas , further solidifying its position as a b eacon of excellence in the healthcare landscape .

24 SPECIAL ISSUE | 2024 GlobalHealthAsiaPacific . com