Subang Jaya Medical Centre ’ s Person-Centred Approach to Healthcare
Subang Jaya Medical Centre Chief Executive Officer ( CEO ) Bryan Lin ( second from left ) shares this proud moment with his senior leadership team comprising of ( left – right ) - Dr Vasuhi Murugiah , Director of Medical Services ; Rachel Woo , Chief Operating Officer ( COO ); and Ng Ching See , Director of Nursing .
Today ’ s healthcare has moved away from a paternalistic model towards person-centred care . This shift empowers patients , who are increasingly informed healthcare consumers , to be active participants in their treatment decisions . Person-centred care prioritises the patient ’ s dignity , empathy , and respect for their values and preferences .
As one of the most trusted private hospitals in Malaysia , Subang Jaya Medical Centre ( SJMC ) places the patient at the heart of care and believes that healthcare should be a holistic approach where it journeys with patients from diagnosis to treatment , to recovery or even palliative care .
To achieve this , the hospital has been at the forefront of adopting the latest advancements and some of these have been recognised for their impact , earning prestigious awards at the Frost & Sullivan Best Practices Award 2024 , Healthcare Asia Awards �0�� , and �lobal�ealth Asia Pacific Awards �0�� .
Among the awards clinched include Frost & Sullivan ’ s 2024 Malaysian Best Hospital Company of the Year Award for the fourth consecutive year in the hospitals industry , making SJMC the first to be recognised continuously with this prestigious accolade .
The hospital also achieved GlobalHealth ’ s Hospital of the Year in Asia-Pacific for the third time .
“ These accolades are proof of our pioneering efforts in the medical field , which demonstrate our dedication to elevating patient care . By utilising advanced technology , implementing world-class practices , and offering over �60 specialised medical services , we continuously innovate and serve . I am immensely proud of our team ’ s dedication to e�cellence , which firmly establishes us as a healthcare leader in the region ,” said Bryan Lin , SJMC Chief ��ecutive Officer .
Monitoring Your Loved Ones Wherever They Are Carving a niche for itself as a leading multidisciplinary tertiary hospital in Malaysia and the region , SJMC takes an innovative approach to medical care with its pioneering use of cutting-edge technologies , and commitment to community giveback .
“ Many elderly people prefer to stay in their homes for their twilight years with visits to the hospital only whenever necessary for specialised care . This is why we hope to shift the perspective from patients to people , from healthcare to health , and from
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